Privacy Policy – Alpha-Edge Tech
Effective Date: January 16, 2025
Last Updated: January 16, 2025
Who We Are
Alpha-Edge Tech (“we,” “our,” or “us”) is an AI consulting and solutions company that helps solopreneurs and small-to-medium businesses integrate artificial intelligence through our flagship products NeoAgent and AI-NATOR. We specialize in delivering working pilots in under 6 weeks across industries including healthcare, automotive, manufacturing, and aviation. Our website is https://alpha-edge.tech/
Information We Collect
Personal Information
- Contact Details: Name, email address, phone number, company name
- Communication Data: Messages sent through contact forms, live chat, or direct communications
- Business Information: Industry type, business size, operational data shared during consultations
Automatically Collected Information
- Website Analytics: IP address, browser type, pages visited, time spent on site
- Cookies: To improve website functionality and user experience
- Technical Data: Device information, connection data, usage patterns
AI Service Data
- NeoAgent Chatbot Data: Conversations and interactions with our flagship AI-powered chatbot solution
- AI-NATOR Process Data: Business information provided during our premium automation and decision-making implementations
- GPT Bot Interactions: Data from our 28 specialized GPT bots designed for various business aspects
- Pilot Program Data: Information collected during our 6-week pilot implementations
- Performance Metrics: KPIs, weekly reporting data, and ROI measurements from our AI tools
- Workflow Data: Information processed through our n8n-based automation workflows
How We Use Your Information
- Service Delivery: To provide AI consulting, implement NeoAgent and AI-NATOR solutions, deliver 6-week pilots, and offer ongoing customer support
- Performance Tracking: To provide weekly KPI reporting and measure ROI for our AI implementations
- Industry-Specific Solutions: To develop tailored AI solutions for healthcare, automotive, manufacturing, and aviation sectors
- Communication: To respond to inquiries, send project updates, and provide customer service
- Improvement: To enhance our NeoAgent chatbots, AI-NATOR automation, and 28 GPT bots
- Business Insights: To send relevant AI industry insights and service updates (with your consent)
- Legal Compliance: To meet regulatory requirements and protect our rights
Information Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Cloud hosting, analytics, and communication tools that help us operate
- Business Partners: Only when necessary to deliver our AI solutions
- Legal Requirements: When required by law or to protect our rights
Data Security
We implement industry-standard security measures including:
- Encryption of data in transit and at rest
- Regular security audits and monitoring
- Access controls and authentication
- Secure cloud infrastructure with automated backups
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your information (subject to legal requirements)
- Withdraw consent for marketing communications
- Data portability for information you’ve provided
AI and Machine Learning
Our AI solutions (NeoAgent, AI-NATOR, and our 28 GPT bots) may process your business data to:
- Train and improve our machine learning algorithms
- Provide personalized automation recommendations through AI-NATOR
- Enhance NeoAgent chatbot responses and customer interactions
- Generate business insights and performance analytics
- Optimize our n8n-based workflow automation
- Develop industry-specific solutions for healthcare, automotive, manufacturing, and aviation
We ensure this processing respects your privacy and business confidentiality. Our modular, scalable infrastructure is built on Docker with Traefik, automated backups, and 24/7 monitoring to protect your data while delivering measurable results.
Data Retention
We retain personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our AI solutions
Typically, this means 3-7 years after our business relationship ends.
Cookies and Tracking
We use cookies to:
- Ensure website functionality
- Analyze website performance
- Personalize your experience
- Provide customer support
You can control cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
Children’s Privacy
Our services are intended for businesses and individuals 18+. We do not knowingly collect information from children under 18.
International Data Transfers
Your information may be processed in countries outside your residence. We ensure appropriate safeguards are in place.
Updates to This Policy
We may update this privacy policy periodically. We’ll notify you of significant changes via email or website notice.
Contact Us
For privacy-related questions or requests:
Website Contact: https://alpha-edge.tech/ (use contact form)
Email: info@alpha-edge.tech
Business Address: Delaware, United States
For urgent privacy matters or to discuss our NeoAgent, AI-NATOR, or pilot program data handling, please contact us directly through our website contact form.
This privacy policy helps us maintain trust while delivering innovative AI solutions that drive your business growth through measurable, scalable automation.