Last updated: October 6, 2026
This policy explains what personal information Alpha Edge Technology (“Alpha Edge”, “we”, “us”) collects through alpha-edge.tech, why we collect it, who we share it with, and the choices and rights you have. We are based in California, USA.
What we collect
- When you contact us: your name, email address, subject and message.
- When you join our blog: your email address and your subscription confirmation. Our blog emails may record whether an email was opened or a link was clicked, so we can see what’s useful.
- When you chat with our website assistant: the messages you type and the assistant’s replies.
- When you book a consultation: your name, email address, phone number, company, role, budget range and the meeting time you choose.
- When you buy something: your name, email address and order details. Payments are handled by Stripe; we never see or store your full card number.
- Automatically: your IP address, browser and device type, pages visited and time on site, through cookies and similar technologies (see our Cookie Policy).
We don’t collect sensitive personal information such as government ID numbers, health data or precise location.
How we use it
- To answer your questions and provide the services you ask for.
- To send blog emails you’ve signed up for. Every email has an unsubscribe link.
- To process orders and keep the records tax law requires.
- To keep the site secure and prevent spam and abuse.
- To understand how the site is used (statistics).
Who we share it with
We use a small set of service providers who process data on our behalf and only for the purposes above:
- Hosting and security: Hostinger (servers in the United States) and Cloudflare (content delivery and attack protection).
- Email delivery: Resend, which sends our contact-form replies and blog emails.
- Website assistant: AI model providers (such as Anthropic, accessed through OpenRouter, and Groq) generate the assistant’s replies, Supabase stores conversation context, and Pinecone answers questions from our own knowledge base.
- Consultation bookings: Airtable (our client records), Google Workspace (calendar and booking confirmation emails) and Cisco Webex (the video call and its invitation).
- Payments: Stripe.
- Statistics: Google Analytics.
- Fonts: Google Fonts, which receives your IP address when the page loads its typefaces.
We may also disclose information if the law requires it, or to protect our rights, our customers or the public.
“Selling” and “sharing” under California law
We don’t sell your personal information, and we don’t share it for cross-context behavioral advertising: the site runs no advertising trackers. If that ever changes, we’ll update this policy first and ask for your consent through the cookie banner. You can still send an opt-out request at any time on our Do Not Sell or Share My Personal Information page. We don’t knowingly sell or share the personal information of anyone under 16.
How long we keep it
- Contact messages and chat conversations: up to 24 months, unless they become part of a client engagement.
- Blog subscriptions: until you unsubscribe.
- Order records: as long as tax and accounting law requires (typically 7 years).
- Booking records: up to 24 months after the consultation, unless they become part of a client engagement.
- Statistics: according to our Google Analytics retention settings.
Your rights
If you’re a California resident, you have the right to:
- know what personal information we collect, use and disclose, and get a copy of it;
- ask us to delete it;
- ask us to correct it;
- opt out of the sale or sharing of your personal information;
- not be treated differently for using any of these rights.
We extend the same rights to visitors from other US states with similar laws. To make a request, email us or use our contact form. We’ll confirm your request, may ask for information to verify your identity, and will respond within 45 days. You can also use an authorized agent.
Security
Connections to our systems are encrypted, including post-quantum key exchange, and data at rest is protected with 256-bit encryption. No system is perfectly secure, but we work to protect your information and limit access to the people who need it. More on our Security page.
Children
This site is for businesses and isn’t directed at children under 16. We don’t knowingly collect their personal information.
Changes
We’ll update this page when our practices change and revise the date at the top.
Contact
Alpha Edge Technology, California, USA
Email: [email protected]
Or use our contact form.