Who you are contracting with
These services are provided by Alpha Edge Technology, operating from Mexico. Throughout this document "we" and "Alpha Edge" mean Alpha Edge Technology, and "you" means the business or person purchasing the service.
Card payments are processed by Stripe. We never see or store your full card number. Charges appear on your statement as ALPHA-EDGE.TECH.
What the service includes
The Summer Special 2026 covers one initial automation implementation: the implementation base defined for this campaign, adapted to the specific case we approve with you during validation.
Which automation gets built is decided together during validation, not at the moment of payment. We choose the one expected to return the most value first for your business.
Unless we agree otherwise in writing, the price does not include: additional automations beyond the first, third party subscription costs (for example messaging, hosting or AI provider fees billed by those providers), hardware, paid advertising, or the optional backup service described in section 8.
Applications, review and spots
The Summer Special 2026 is limited to 21 businesses and closes on August 31, 2026, or earlier if the spots fill first.
Applying does not reserve or guarantee a spot. Every application is reviewed by hand, and we confirm a spot in writing before any work begins.
Payment links are issued individually after that review. If you pay without having been approved and we cannot serve your case, we will refund you in full under section 7.
Prices and currency
The Summer Special price for the initial implementation is:
| Initial implementation, Summer Special 2026 | $1,400 USD |
| Optional backup service (see section 8) | $120 USD every 2 months |
Pricing is set per market and may differ between markets. The terms on this page cover purchases priced in US dollars; purchases priced in Mexican pesos are covered by the Spanish version of these terms.
Each payment link charges in a single fixed currency. Where a price is shown in one currency with an approximate equivalent in another, the amount actually charged is the one stated on the payment page, and that is the amount that governs. Your bank or card issuer may apply its own conversion or foreign transaction fee, which is outside our control.
Prices are stated before any taxes that may apply to your purchase.
Payment
Payment is made through a Stripe payment page issued to you directly. The full amount is due before implementation work begins, unless we have agreed different terms with you in writing.
You will receive a receipt by email from Stripe on our behalf. If you need an invoice under a specific tax identity, tell us before paying so it can be issued correctly.
Delivery and timeline
We agree the scope and the delivery schedule in writing with you before work begins. We do not commit to a fixed delivery date on this page, because the timeline depends on the automation chosen and on how quickly we receive the access and information described in section 9.
If a delay is caused on our side, we will tell you and agree a new date with you. If a delay is caused by access or information we are waiting on from you, the schedule moves accordingly.
Refunds and cancellation
This work is built specifically for your business, so the refund rules depend on whether implementation has started.
- Before implementation begins: full refund. If you cancel before we start building, you get 100% of your payment back. Just email us.
- If we cannot serve your case: full refund. If, after reviewing your business, we decide we cannot deliver a result we stand behind, we refund you in full and tell you why.
- If we fail to deliver what we agreed: full refund. If we do not deliver the scope agreed in writing, and we cannot correct it within a reasonable period after you tell us, you are entitled to a full refund.
- After implementation begins: not refundable. Once building has started, the payment covers work already performed and is not refundable, because it cannot be resold to anyone else.
Refunds are issued to the original payment method and typically appear within 5 to 10 business days, depending on your bank. To request one, email [email protected] from the address associated with your purchase.
If something has gone wrong, please contact us before opening a dispute with your bank. A dispute freezes the payment for weeks and prevents us from resolving the problem directly, which is almost always slower for you than simply asking us for the refund.
Optional backup service
The backup service, billed at $120 USD every two months, is entirely optional and is not included in the Summer Special price. It is an additional layer of backup for businesses that want one.
It is billed separately, and you can stop it at any time before the next billing period. Amounts already billed for a period that has begun are not refundable.
What we need from you
To deliver the implementation we need timely cooperation from you, specifically:
- Access to the accounts, tools and channels the automation must connect to, provided by an authorised person in your business.
- Accurate information about how the process works today, including the exceptions.
- A single point of contact who can approve decisions and answer questions.
- Any content, pricing or policy information the automation needs in order to answer correctly.
You confirm that you are authorised to grant that access and that doing so does not breach an agreement you have with anyone else.
Ownership and third party accounts
Once payment has been made in full, the automation configuration built specifically for your business is yours. Alpha Edge keeps ownership of its own underlying methods, templates and reusable components, and of anything it developed before or independently of your project.
Where the automation runs on third party services, those accounts and their fees remain yours and are governed by the terms of those providers. We are not responsible for a third party changing its pricing, its API or its availability, though we will tell you when we become aware of a change that affects you.
Confidentiality and data
We treat your business information as confidential and use it only to deliver and support your automation. We do not sell it, and we do not share it with third parties except the service providers required to run what you asked us to build.
How we handle personal data is described in our Privacy Policy. Payment data is handled by Stripe under Stripe's own terms.
Limits of responsibility
We deliver the automation with professional care, but we do not guarantee a specific commercial result, revenue figure or volume of leads, because those depend on factors outside our control.
To the maximum extent permitted by applicable law, our total responsibility in connection with the service is limited to the amount you actually paid us for it. We are not responsible for indirect or consequential losses, including lost profits or lost data, arising from the use of the automation.
Nothing in these terms limits any right you have that cannot be limited under the consumer protection law that applies to you.
Changes to these terms
We may update these terms. The version that applies to your purchase is the one published on this page at the moment you paid, and the date at the top of this page tells you when it last changed. Changes are never applied retroactively to work already paid for.
Contact and governing law
Questions, refund requests and anything else: [email protected]. We answer every message.
These terms are governed by the laws of Mexico. Before any formal action, both sides agree to first try to resolve the matter directly by email.